CUSTOMER CARE
Support desk
Resolve charging and payment issues with customer, session and hardware context.
Priority queueCustomer impact and SLA order
AP Anong · Available
| Case | Customer | Issue | Channel | Age | Status | |
|---|---|---|---|---|---|---|
| SUP-3902 | Narin S. | Charging stopped at 82% High priority | In-app | 4 min | New | |
| SUP-3897 | Mali P. | Transfer pending confirmation High priority | Phone | 16 min | In progress | |
| SUP-3892 | Guest terminal | QR code expired Normal priority | Terminal | 32 min | Waiting | |
| SUP-3871 | Arthit K. | Receipt company name Low priority | 2 hr | Resolved |